Applus+ Certification becomes ENAC-accredited for certifying ISO 20000:2018, becoming the only entity accredited by ENAC for this certification of Information Technology (IT) Service Management Systems in Spain.
ISO 20000 is an international standard for IT service management, published by ISO (International Organization for Standardization) and ICE (Comisión Electrotécnica Internacional, or International Electrotechnical Commission), adopted by most countries as a methodology and framework for IT service management. It is a standard applicable to companies of any size or sector.
Certifying an IT Management System allows companies to perform their services efficiently, aligning them with their business needs. This optimizes productivity and increases the customer’s satisfaction, guaranteeing that the best practices in the industry are met. Furthermore, it improves the company's public image, providing an advantage over its competitors..
This standard is easily harmonised with other System Management standards like ISO 9001 and ISO 27001, amongst others.
At Applus+ Certification we are always looking for ways to satisfy our clients with the utmost rigour and excellence. This new accreditation widens our service offer for the IT industry.